Shipping & Delivery Policy
Box Hero Global Shipping Policy
Thank you for choosing Box Hero! We understand that getting your new favourite boxers to you quickly and reliably is important. Please take a moment to review our shipping policy below.
Order Processing
We aim to get your order ready and out the door swiftly! Order processing typically begins within 1-2 business days. Please double-check your order details before confirming your purchase. Once your order has shipped, you'll receive a tracking number via email so you can follow its journey.
Shipping Destinations & Rates
Box Hero is proud to offer shipping to our customers in the following English-speaking countries:
- The United Kingdom
- The United States
- Canada
- Australia
- New Zealand
- Ireland
We are pleased to offer FREE SHIPPING on all orders to these destinations!
Estimated Transit Times:
| Destination | Transit Time |
|---|---|
| The United Kingdom | 3-5 business days |
| The United States | 2-5 business days |
| Canada | 2-5 business days |
| Australia | 5-10 business days |
| New Zealand | 5-10 business days |
| Ireland | 3-5 business days |
Please note: These are estimated transit times. Delays can occasionally occur due to customs processing or unforeseen circumstances.
Import Taxes & Duties
The price you see is the price you pay! All applicable tariffs and import taxes upon entering the destination country are included in your purchase. You will not incur any additional fees upon delivery.
Uncontrollable Events
While we strive for seamless delivery, sometimes unforeseen logistics delays can occur. If you experience any trouble receiving your package or have concerns about a delay, please don't hesitate to contact us.
📧 Email Us: support@boxhero.pro
Our team will do our best to assist you and resolve any issues promptly.